If you came across this error when trying to create a new promotion, there are 2 options for why it happened.
- You are currently promoting the item on your account, so you must archive the promotion before you create a new one.
- The product is already been promoted on another viralix account.
How can I transfer the ASIN to my account?
In order to ask for a transfer, your account must be a VIP account, no matter the kind of plan. Starter, Expert or professional.
Please contact our support team from your VIP email address with the following information:
- VIP account’s email address.
- ASINs you would like to transfer.
A message should be written like that:
“Hello, I would like to transfer the following ASINs to my VIP account:
The ASINs will be transferred within 6 hours to your VIP account.
The Email should be sent to [email protected]
Important note: ASINs cannot be transferred to free trial accounts.